On this site you’ll find information about the training and workshops I run, plus previous and upcoming talks, publications, and a blog. There’s also a guide to getting started with UX in Libraries.
I run marketing and social media workshops for cultural sector organisations, and for individual libraries. Clients include the Bodleian Libraries in the UK, NEFLIN in the USA, PiCS in Australisia, and LIANSA in South Africa.
ideas about communication Blog
On the Ideas About Communication blog I write about User Experience, marketing and branding for non-profits, communication and libraries, useful technologies, and share presentation skills tips.
Presentation skills workshops
I offer presentation skills training - both full-day workshops and online sessions - covering for clients including the NHS, the British Library and the UK Electronic Information Group, as well as several Universities.
I’ve run over 150 workshops across four continents, for libraries, museums and archives. The emphasis is on contextualising the subject for your own insitution, and providing you with actions you can do right away. Clients include the NHS, the Bodleian Libraries, the British Library, and the Welsh Government. You can find hundreds of quotes from delegates about the training I provide, on the Presentation Skills and Marketing pages linked above.