On this site you’ll find information about the training and workshops I run, plus previous and upcoming talks, publications, and a blog. There’s also a guide to getting started with UX (User Experience) in Libraries.
I run marketing and social media workshops for cultural sector organisations, and for individual libraries. Clients include the Bodleian Libraries in the UK, NEFLIN in the USA, PiCS in Australisia, and LIANSA in South Africa.
On the Ideas About Communication blog I write about User Experience, marketing and branding for non-profits, communication and libraries, useful technologies, and share presentation skills tips.
I offer presentation skills training - both full-day workshops and online sessions - covering for clients including the NHS, the British Library and the UK Electronic Information Group, as well as several Universities.