My social media training focuses first of all on why you might want to use these tools, then on how they work, then on how to use them most effectively. I most often get asked to run social media training for organisations, but I can also run them for individuals - tweeting as your organisation can be very different from tweeting as yourself.

Organisations for whom I've run Social Media Training include the British Library, UKeIG, University of the Arts London, and various academic groups at the University of York.


Introduction to Social Media (full day workshop)

A hands-on session which covers Blogging, Tumblr, Twitter, Storify, YouTube, Vimeo, Pinterest, Slideshare, and anything else anyone wants to talk about. This is aimed at people relatively new to using these tools in an organisational context.

Other versions of this workshop: There is also a half-day version, and a version aimed at individuals rather than organisations.


Social Media Improvers (full day workshop)

This hands-on session is aimed at people already using the most popular social media tools and who want to get more out of them. Platforms covered include Blogs, Twitter, YouTube, Pinterest, Foursquare and others, with an emphasis on taking your social media platforms up to the next level, running social media campaigns, building a larger following, and measuring / analysing impact.

Other versions of this workshop: There is also a half-day version, and a version aimed at individuals rather than organisations.


Introduction to Blogging (half day workshop)

A full 3.5 hours focused just on Blogs and Blogging, this session covers the major blogging platforms, blogging style, logistics, integrating blogs with other social media, RSS feeds and subscribing to other blogs, building a readership, and blogging well. Delegates will leave the session having set up a blog.

Other versions of this workshop: There is an improvers level of this workshop, aimed at those with an established blog who want to take things up a level. There is also a version aimed at Researchers rather than librarians.


Introduction to Twitter (half day workshop)

A hands-on introduction to Twitter, from setting up an account to tweeting effectively. Covering how and when to use Twitter, documenting impact and recording tweets, increasing engagement and building a network, and tweeting effectively.

Other versions of this workshop: There is an improvers level of this workshop, aimed at those who currently run a Twitter account but want to build a more engaged following. There is also a version aimed at Researchers rather than librarians.


Feedback from previous social media training

“Pitched at the perfect level, great content, level just right, plenty of time to try out, perfectly paced, engaging speaker, easy to follow presentation”

”Really valuable course - feeling inspired!”

”Exactly what I wanted, Ned was a great speaker, all info extremely relevant”

”Really relevant, lots of useful tips!”

”Really good speaker, really great day! Thanks!”
— UKeIG, London, September 2015
“I really enjoyed the workshop. It’s given me lots of ideas and tools to get started on becoming more engaged with Twitter - and perhaps Tumblr! Thank you.”

”Excellent course. I learned a lot and look forward to putting it into practice.”

”Great - thanks!”

”Couldn’t fault it. Exactly what I hoped would be covered.”

”Great to have all topics emailed about in advance and covered”

”Perfect for me. Ned is great - very personable.”
— UKeIG, London, July 2015
“I thought this course was excellent, one of the best courses I have attended at the BL... ALL the content was useful - Ned was excellent in really understanding the BL collections and needs and shaping the course appropriately. I have already recommended this course to colleagues!”

”Very good workshop and presenter, thanks”

”Very interesting course, has definitely widened my knowledge!”

”More of this, please”
— British Library, 2014
“Very successful – excellent format, well paced, good slides”

”Very useful. Thank you. It clearly delivered and well structured.”

”Clear and superior slides, good presenter, friendly and approachable”

”Excellent. Good balance of delivery and interactive”

”This well very useful – this is a large subject that was well covered in the time. Good balance on presentation and practical work. I’m more confident with the idea of using Twitter more now!”
— Learning & Teaching Forum, 2014
“A good introduction to range of resources”

”I enjoyed being able to play with the various platforms”

”Knowledgeable, easy to listen to. Really clear presentation”

”Good speaker and depth of knowledge”

”Very impressive presentation. Great session!”
— UKeIG, 2012
“Innovative presentation style. I learned most the rules of using Twitter WELL – so many sessions just teach you to use Twitter, not well)”

”Current information delivered in an informal and engaging way”

”I really liked these digital training sessions! A perfect combination of competence and creativity, informality and fun”

”Clear information, easy to digest”

”Clear, relevant teacher and information”
— British Library, 2013
The half day session was great of us, as part of our project to develop and co-ordinate our use of social media. It gave us an excellent overview of the field. It was particularly useful that we had shared information on our services in advance of the session, so Ned was able to make really practical suggestions on moving forwards.
— University of the Arts, London (testimonial)