higher education

Universities need to get better at using Instagram – here’s how

I wrote an article for the Times Higher all about University use of Instagram. I think Insta is absolutely the most important social media in Higher Education at the moment now Twitter has become unusable, and this article sets out why that is and what to do about it.

It contains some stats, some useful links, and above all guidance on how to use it well!

Screenshot. Text reads: Instagram is the most effective social media channel to engage students, argues Ned Potter. In this resource, he outlines ways to produce successful content and increase reach

The article is free to read - click the image or the link above go to the post on Times Higher Education site


Introducing the new 'Social Media for University Departments and Professional Services' course

While most of my work is with libraries across all sectors, occasionally I get to branch out. I always enjoy working with Museums and Galleries, and with Departments in Higher Education when I get the chance.

At the moment the social media landscape is more turbulent than I can remember, and Twitter (X) - previously the one tool which EVERYONE used to communicate with students and staff - is on the brink of implosion. For Academic Departments and Professional Services (such as Careers Departments, Student Services, Estates etc) there’s a need to change direction a bit and focus more attention on doing well, investigate whether TikTok is worth the time it takes, and seek Twitter alternatives.

With all this in mind I’m introducing a new half-day course, running both in person or online over Zoom / Teams: Better Social Media for Academic Departments and Professional Services.

All the details are in the link above but we cover practical advice on where to go from here, detailed info on making Insta work well, analytics and impact, and more. The emphasis is on making an informed choice on what to prioritise, analysing relevant examples, and learning in a supportive environment. If you’d like to organise a training session for staff at your University, send me an email!


You can see all the courses I offer on the Training & Workshops page.