Library Training

Upcoming Power Hours on UX and Marketing

Two of my favourite people in Libraryland, Phil Bradley and Val Skelton, are running Power Hours on a Friday lunchtime. The idea is a packed hour of useful CPD, with space for discussion afterwards, for £35 a session. I’ve done one of these already and it was great, with loads Chat back-and-forth; they have sessions coming up on Canva, AI and more - plus three in the diary between now and the new year, hosted by me!

I hope to see you at one or more of them. Here’s what we’ve got coming up.

Introduction to UX in Libraries: November 17th

Libraries using UX are discovering rich and often fascinating data on their patrons, which is proving a nuanced feedback method to complement traditional surveys and focus groups. We'll explore what ethnography really is and why you might want to use it, then look at specific examples of techniques to try out. We'll also look at examples of changes libraries have made to their services based on UX projects.

More details of the UX In Libraries session on Eventbrite


Jargon free introduction to Library Marketing

This session will focus on how to approach marketing libraries in all sectors. How do we frame messages so they have the most impact? What actually matters to our audiences? How do we keep things simple without dumbing down?

This works as a stand-alone session, but can also work as an introduction to the Strategic Marketing session below.

More details on the Intro To Library Marketing on Eventbrite.


Strategic Marketing in Library Campaigns

Library marketing becomes hugely effective when it is coordinated and joined up. In this Power Hour we'll explore marketing strategically and in campaigns. We'll work on segmenting audiences and tailoring messages for each group, before tying everything together in a strategic marketing plan.

This session works as a stand-alone session, but also picks up where the Intro To Marketing, above, leaves off, if people want to take them as a pair.

More info on the Strategic Marketing Power Hour on Eventbrite.

(updated) Training up North! Presentation Skills workshop coming up

UPDATED 1st OCTOBER:

I now have confirmation of the location and details on the October 16th workshop. I've deleted all the stuff about the York workshops in the post below, as those dates are now past.


Oct 16: Presentation skills workshop, Liverpool

This is the full-day Making Your Message Stick workshop, which I've just revamped, for CILIPNW. It'll take place at the Library at the University of Liverpool. All the details, including how to book, are on the CILIP website - in essence we'll be covering how to make a very effective presentation indeed (which, as it happens, will also look really nice!).

There are also two free student places available, with a deadline of October 5th for application - if you're currently enrolled on a LIS course, click here to see how to apply.

Some feedback from the two most recent Presentation Skills workshops I've run, for CILIP NE and the Bodleian:

“Tips and tricks about perfect presentations - it was fantastic! Very informative, very attractive content of the course. I’d recommend it to anyone.”

”The trainer’s knowledge and approach to the presentation were outstanding. We received numerous references for further learning and finding resources, which is greatly appreciated.”

”It was excellent. It is a particularly difficult topic to present on, as the audience is looking to see excellent presentation skills in action. The trainer succeeded in demonstrating presentation skills as well as talking about them.”

”It was just perfect.”

”Ned is very engaging and was able to get across his enthusiasm and expereince of presenting at a high standard.”

”The trainer gave lots of useful tips and could draw on own experience in libraries to illustrate points; there as a good balence between written and spoken input and time to practice new ideas.”

”The course was really fantastic, I came away with lots of practical ideas and feeling enthusiastic about sharing them with my team.”

”The best training I have ever been on.”

“I found the day very useful - a very practical session with time for hands-on practice and a lot of good advice given. I have heard a lot of about Ned’s presentation expertise. He was great!”

”Really useful and informative. Good to have practical sessions as well as demos.”

”Ned was fantastic, and there was a great balance of practical exercises, and presentation of examples and tips.”
— Bodleian Libraries 2015, and CILIP NE 2015

You can see all of the upcoming workshops on my Upcoming Events page. Hope to see you at one of them!


Do you spend enough money on career development?

A wanted, professional development, poster mock up

Shelling out cash on career development is a tricky issue.

It can be tricky to raise the cash in the first place; I don’t know about you, but me and my wife pretty much spend or put into savings everything we have, each month, no matter what we’re earning. It seems the outgoings expand to fill the vacuum of any wage increase – so making money available for professional development essentially means taking it away from something else.

It can be tricky to decide what to spend it on. Is a course more useful than a workshop? Is attending two local conferences better than one massive national one which costs a lot to get to? Should I be spending my money and time on something directly related to my current 9-to-5 role, or on something that might benefit my general development and later career?

Most of all, it can be tricky to get a tangible sense of whether or not it is worth it. Will you earn back what you spend? Will the next job you get on better pay have anything to do with that conference you went to, really? Is the fact that something is fun and interesting of itself, and may not actually lead anywhere career-wise, worth stumping up cash for? Etc.

I have various professional outgoings, on an annual basis. CILIP membership: £184. Website hosting + domain name registration plus upgraded wordpress package to allow for more storage / formats etc: £100. Business cards with the nice wikiman logo on the front and a horrific picture of me on the back:  £20. A combination of all this stuff plugging me in to the wider profession and meaning librarianship has gone from a job to a vocation for me: priceless! But it is a lot of money all told, and there has to be a limit to what I can spend – I’d love to be a member of SLA-Europe but have so far not quite been able to make that happen (even though I’m 99.9% sure it’d be worth it). And this isn’t taking into account money spent on conferences or training, or indeed the Annual Leave it costs me to do all the things I like doing – the extra-curricular Information Professional activities.

I’m very fortunate in two ways: firstly I work for an employer that invests in training opportunities and takes developing its employees seriously, so for all stuff directly relevant to my job I get sent off on training all the time. Secondly, by the time this blog is two years old this time next year, I think I will have attended more than 10 fantastic events for free (and with train fares paid), that I would otherwise have paid to attend myself as a delegate, because I’m either speaking at them or helping organise them. It sounds outrageously cynical / glib to say it’s worth submitting a paper for an event you really want to go to, but it really is worth bearing in mind! You’ll get more out of the day anyway, and you’ll save a lot of money. Same goes for volunteering to help run things – hard work, but free attendance For The Win.

I still pay for stuff myself where necessary though, and that doesn’t always end well. I once booked last minute train tickets and a place on a (rather disappointing, and quite expensive) copyright course in London in order to fill a gap in my CV for a job application, and subsequently didn’t even get interviewed for the post! We moved heaven and earth to make that happen, savaged the bank-account, took leave to attend, and the result was: fail. But generally speaking, I think it is worth taking a punt and spending money on career development. I didn’t get to see Woodsiegirl’s talk at the New Professionals Conference, but I understand she said something along similar lines.

What strikes me is that most of us who are in this for the long term end up doing a library Masters. This costs a fortune – thousands of pounds, and I couldn’t have afforded mine without help from my incredibly supportive parents. You spend several grand on a piece of paper that allows you to earn more in the future – and of course you might learn some interesting stuff along the way, but remember it will be outmoded in just two years. Two years! It used to be that the information you learned would be useful for five years after graduation, but the library world moves so fast that you only get 24 months nowadays. (I think the experience of being exposed to and immersed in lots of different aspects of the profession is more valuable than the specific stuff you learn, but that’s a different debate.) Not only that, but because so many professionals have the qualification these days, it doesn't mark you out at all - it just gets the door open in the first place, rather than getting you through it. As a result, your learning can’t stop when you have a Masters – it’s only by going to conferences, training, courses and events that you can continue to stay ahead of (or even just try and keep up with) the game.

So next time I'm wondering whether to hand out £50 or whatever for attending a conference - I'll remember all the sacrifices made to afford library school, and how astronomically much more that cost than the conference will, and how you have to keep making financial sacrifices in order to move your career along, and that eventually I probably will earn it back if attending this event is part of a rounded programme of professional development, and take a deep breath: then invest in my career.

- thewikiman

Cheers to TheatreGrad and FieldVole whose blog post and comment respectively made my mind up on writing this post!

P.S. Talking of spending money on library-related things, the New Spice video (in response to the Old Spice man vids that are going viral at the moment) really is absolutely outstanding - here it is in case you've missed it so far:

I'm a big fan of the guy who has apparently been attacked by a plant, at 0:19 - they say libraries are boring, but clearly they dicier places than many imagine...