In academic libraries we're all seeking ways to deepen our relationships with the Departments we look after, and at York we've found a really valuable tool for doing this. Each year we come up with an Action Plan for each Department, and we discuss and modify this at a meeting with each Head of Department and Library Rep. Then over the following year we carry out the actions we agreed. It doesn't sound like that revelatory an idea, but the point is it's a genuine and meaningful piece of progress we've made - we get a lot done via this method.
For this year's Action Plans we made a change to the format and turned them into more of an annual report. The slides above are an adapted version of a presentation I gave at #BLA15, the Business Librarians Association Conference in Liverpool last month. It's only a brief overview, but it covers a process we've found really valuable, and which the academic Departments have found useful too.
The conference itself was great! As ever. I could only go to the first day but I enjoyed all the presentations I saw, and Jess has put together a really nice write-up of all the presentations which you can read on her blog here.
I particularly got a lot out of Emma Thompson's talk, which is worth checking out on Slideshare. Her idea about providing the library as a 'business' for PGT students doing their Market Research module to do actual market research about, is one I'm really interested in trying out here. The students get real experience and the library gets useful feedback - brilliant.