Keynote: UXLibs Conference
I am so thrilled about this! I am keynoting my favourite conference of all time, in my home City… You can find full details of the conference, including booking, on the UXLibs website.
My talk is entitled Elevating Voices. Here’s the summary
Higher Education is facing financial crisis. When budgets tighten, services often shrink to fit the needs of the majority, and ‘maintaining core services’ can easily become a proxy for exclusion. By designing for the ‘typical’ user – those with the fewest barriers and the most flexibility – we inadvertently sideline marginalised groups with complex needs.
This keynote positions UX work as an essential tool for equity. We will explore how libraries can represent the underrepresented, elevate diverse perspectives and ensure our institutions remain inclusive, authentic spaces for everyone.













