University of York Library

#BLAle14 Tuning out the white noise in library communication

A lot of the communication between Libraries and academic departments is just white noise, unless we tailor and personalise it. This takes a large amount of time, but the returns you get are absolutely huge - and this is the basis of my #BLAle14 keynote, a version of which is here:.

Tuning out the white noise: marketing your library services from Ned Potter

For context, here's the Twitter back-channel during the presentation - divided into sections so you can read along with the slides if you're especially keen. There's more on the conference itself below the Storify.

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The BLA

I became a Business Librarian this year, when I took over looking after the York Management School alongside my other departments in January. I also took over our membership of the Business Librarians Association and have been looking forward to the BLA Annual Conference, which everyone told me was excellent. And it was! I had a great time, it was great to catch up with old friends and make new ones, and I very much appreciate Nathan and the organisers inviting me to speak. As I said in my talk, I've found the BLA to be an extremely useful and helpful organisation to be a part of, so if anyone reading this looks after a Business School but isn't a member, I'd recommend signing up.

I was only able to attend two days of the conference but for me the highlights included:

  • The National Space Centre where we were lucky enough to experience a Key Stage 2 film all about The Stars and that in the Planet-arium
  • Very nice accomodation as part of the conference venue which made everything extremely easy - it's much more relaxing never having to worry about travelling from a hotel etc, so other conference organisers take note
  • A very interesting presentation about The Hive in Worcester - the UK's first joint public and academic library, from Stephanie Allen. I have to admit it never even occured to me that a public-academic library was possible, but although it sounds complicated Stephanie made a pretty convicing case for it being a great idea. It sounds like a great place - generally I have no interest in Libraries as places but I'd quite like to visit The Hive...
  • Joanne Farmer showing us Northampton's very nicely done video on employability (which she scripted)
  • Andy Priestner's very engaging talk about how UX in Libraries is very much a thing now - here's Andy's presentation on Slideshare, take a look .

I was sad to miss Aidan Smith's presentation on Occupye, used at Birbeck to show where there is seating free in the Library - this won the best short paper prize.

I thought the organisers did a great job, and it was the first conference I'd been to since LIASA so it felt great to be at that kind of event again. Thanks for having me!

Twitter for Researchers guide

At my institution we're really stepping up our support for researchers, and I've been doing a lot of stuff around the Web 2.0 end of the spectrum. I'm running a suit of workshops called Becoming a Networked Researcher, and I've been into departments to give taster presentations like this one:

We've also finally completed a guide to using Twitter for Researchers. It's more a Twitter for Researchers actually, rather than the process of academic research itself (although that is possible). I've hosted it on Scribd in order to embed it on our web pages, and it got picked up and featured on Scribd's homepage so that helped boost the number of views it has had, which is huge, relatively speaking - around three-and-a-half-thousand. Plenty of those have been from York researchers, which is great - they've given us a lot of positive feedback and ReTweets.

The guide took a surprisingly long time to do - the difference between knowing stuff and actually writing an ideal version of it down in a document never ceases to disappoint me... Adding examples took a while too. I couldn't decide between very brief of very comprehensive - in the end I decided somewhere between the two, keeping it as short as possible but including a LOT of information. The idea is, if they want more, they can come to the Twitter workshop as part of the Becoming a Networked Researcher suite.

Anyhow, here it is - feel free to use stuff from it, with attribution:

Twitter for research by University of York Information

There'll be some more University of York Library stuff on the blog shortly, around Digital Literacy, videos etc!

- thewikiman