How to

6 Alternatives to Bullet Points

 

First things first: bullet points are not inherently bad. They can be very useful in written documents. When used in presentations, however, they stop your presentation being as effective. (They often turn presentations into written documents) In fact, your audience engages less, remembers less, agrees less and likes you less when you use bullet points in your PowerPoint presentations. (International Journal of Business Communication, 2015)

So why take that risk?

Usually the answer to that question is one of: 1) It's what I've always done, 2) It's the easiest way thing to do, or 3) Because what else would I do?

For me, 'we've always done it this way' is not a reason to do something. 'This is the best way to do it' is a reason to do something, and sometimes that overlaps with that we've always done, but not always. 

Presentations are often huge opportunities. You have a room full of people giving you your attention (with potentially thousands more online afterwards) and you're there to talk to them about something significant. So although bullets may be easy, why not make the most of the opportunity? Why not do everything you can to not only get your message across but to get it to stick in people's minds? And finally, the 'what else is there?' issue - well, here are five alternatives to using bullets.

(Subscribers, there's LOTS of images in here, some of them stacked up as slides. It's probably going to be a lot easier to view this on the website itself rather than in an email / feedreader - here's the link.)

1) Just put fewer words on the slide

An example of using fewer words without reducing the impact

An example of using fewer words without reducing the impact

An obvious and straightforward place to start. Take away everything you don't need - if it's surplus to requirements, if you can remember to say it out-loud, or if it doesn't really matter whether you say it or not, just get rid of it!

The example here is a slide I used in a recent workshop. I could of course have listed all the ways in which marketing is changing, using bullet points to separate them. But I felt the slide would have more impact with just a single sentence written on the screen, me listing examples out loud, and a visual metaphor as the background image.

2) Cascade the key messages across multiple slides

Rather than making four or five points on one slide (and risk your audience reading ahead and getting out of sync with you the presenter), make one point per slide over four or five slides. This gives each point room to breathe, and helps with signalling to ensure your audience understands and remembers you.

If you're making several points on a theme you don't have to make new slides from scratch for each one - just do the first slide, right-click and Duplicate it, then edit the text on the duplicated version. I've used this technique in the examples below (use the arrows to switch between slides):

If you've got the most recent PowerPoint you can use the Morph transition between the slides, which works really nicely.

People worry that this method will mean a longer presentation but this isn't the case - you take the same amount of time overall, but cycle more quickly through the slides.

3) Use colour to make lists readable, rather than use bullet points

An example of using colour to differentiate chunks of text

An example of using colour to differentiate chunks of text

There are times when you need several points on a slide - for example when you're showing an audience what you'll talk about, or are summarising something, or making comparisons. In these instances neither of the first two techniques are appropriate; you need all the text on one screen. So just write it out like you normally would, but get rid of the baggage and negative associations of bullet-points by not using them - and recreate the POINT of them (making text easier to read) by using alternating colours.

In the particular example shown here, I've actually built up to what you see over three slides. The first just says has the alternating colours text list much larger and in the centre of the screen, then the second is as you see above but with the Bodleian's reply hidden, and then lastly the slide you see here.

4) Highlight key sections of your slide, one by one

I do this a lot - sometimes by building the content of the slides one animation at a time, or by changing the colour to highlight each section, one at a time. Again it means you can have all the points on screen, but you're not using bullets and you're in sync with your audience.

In the example below I've got all three points on screen but each one is highlighted yellow (picking out the yellow from elsewhere on the slide) while I talk about it - again use the arrows to move between them:

5) Turn your bullet points into something visual

An example of using icons instead of bullets

An example of using icons instead of bullets

A fifth option is to basically use bullets without people thinking 'Aargh, bullet points, death by PowerPoint here I come' etc. Use icons (for example from iconfinder.com) as bullet points - the images will help your audience learn. A basic example is shown here.

6) Combine several of the techniques above

The final example below is how I introduce the timings for my Presentation Skills training days. It does what a single slide with bullet points would do, but uses colour and visual elements over three slides to introduce the information in a more engaging way. Part of the reason I bothered doing this is the slides allow me to talk about each part of the day in turn, whilst staying in sync with my audience, AND it allows the audience to see the full day's timings in one go on the final slide of the sequence.

So there you go! Several ways to avoid bullet points. It's really worth taking a small amount of time to rewrite presentations to avoid bullets: your audience will thank you for it...

UX-led changes at York and beyond

Reblogged from Lib-Innovation

As anyone who has embarked upon User Experience work will have learned, ethnography is actually the easy part. For all its messy, complicated, time-consuming complexity, getting the go-ahead for fieldwork and undertaking it is relatively straightforward compared to designing (and getting approval to put into place) changes to our services. It is vital to have a cut off point where we as UX practitioners stop collecting data, bite the bullet, and move on to phase 2 of the process. After all, it's the design and service tweaks that make this UX - otherwise all we're really doing is ethnography.

I think it's really important to a) push as many small tweaks through as possible, and then learn from them and assess their impact, and b) make details of the changes publicly available so others can get not just inspiration but a use-case to push through their own change.

So - what have institutions been doing as a result of what they've learned from ethnography? I have several examples from the University of York and some from further afield too.

I thought it might be useful to group the examples of UX-led improvements into categories. In all these instances ethnographic fieldwork has either instigated the change or supported the change - it's interesting that often UX can be the trigger to get something done which library staff and users have been considering and / or suggesting for a while. Often the fieldwork is one source of feedback alongside a couple of others in the examples below, which combined to be a strong enough argument to make a change.

Catalogue improvements

At York we've made several small changes to Yorsearch, the (Primo-based) library catalogue, in addition to the full user-interface change which will arrive shortly.

  • The classmark for books now appear in the search results screen, rather than the user needing to click on a title to reveal its location. It's only a small change but we get around 25,000 views a day for Yorsearch - that's a lot of people now having to make one less click to get what they need. This particular change came from our first UX project with Postgrads, along with work from the Discoverability Group, and from seeing that that Imperial had successfully achieved the same thing with their Primo interface already, following their own UX work...
     
  • Talking of Imperial, they've made the full report of their 2016 UX work available for anyone to download [*applauds*] - have a read, it's fascinating and useful material.
     
  • We changed the terminology in the catalogue on the buttons you press to access books and ebooks - from Get It and View It, to Find in Library and View Online. Again this came out of several sources of feedback, including the Discoverability Group, and front-desk staff reporting that users simply didn't seem to get it when it came to View It and Get It.

Library space and environment improvements

  • We made a hot-water tap available 24/7. Our UX work revealed that particularly in winter  students from Asia like to drink hot water in the way that in the West a lot us like to drink chilled water; this gave more context to previous requests for a hot drinking water tap. One has now been installed alongside the chilled water fountain.
     
  • We made the Burton Library accessible 24hrs a day. Our library is open 24 hours, but previously only the main Morrell Building (the one with the books) and the Fairhurst (lots of study space) stayed open all the time; the silent reading room in the Burton closed at 10pm. Our UX work constantly demonstrated that the Burton was not as highly valued as we imagined it was - for example several students left it out of their congnitive map of the building, almost no students included it in their touchstone tours, and in our behavioural mapping we even observed students wandering up to the entrance, peering in to the stairwell that led up to the reading room, then just turning around and coming back, apparently not feeling like they wanted to cross the threshold. As part of the UX unstructured interviews we discovered that even some students who knew about the Burton didn't like using it because even if they had no intention of working past 10pm, they loathed the idea of setting up all their work and devices etc and then having to move them to another building at 10pm if they were still there at that time after all.

    So we upped our promotion of the Burton, it had a very nice re-design (although that wasn't directly related to anything we'd done with UX, it was happening anyway) and we made it accessible 24 hours a day. We're now monitoring the space as part of a new UX Project and the initial impressions are that it's already busier.
     
  • We've given the students blankets. A pile of blankets in a basket near the entrance - people can help themselves and deposit the blankets back there when they leave. I cannot tell you how popular this has been... There are examples of effusive tweets and feedback on our graffiti wall in the presentation below - it's so nice to do something simple but effective! Temperature is always a problem in libraries, and there's often a more or less even split between people who are too hot and too cold. My History of Art students came to me to say they found working in King's Manor (our City-centre site which is nearly 500 years old so not overly warm) really hard when it was so cold. So we managed to get Estates to get some more heaters, and we bought blankets - this idea came from some UX work undertaken at Cambridge in 2015. We also bought blankets for our main library and the Minster library too. 

    (Top tip: buy really drab and unexciting looking blankets. They keep people just as warm but are much less likely to go missing...)
     
  • Thanks to Ingela Wahlgren and Andy Priestner who gave me examples of their (current or former) institutions having changed the locations of digital screens as a result of behavioural mapping, in order to put the screens somewhere people will actually look at them. This could be displaying key info in areas where people have to queue, or it could be as simple as putting them in the direct line of site as students move forward through a space, rather than off to the side in people's peripheral vision.
     
  • Sometimes students describe an area as noisy even though it's ostensibly a silent study zone. Truly observing the space can often solve the mystery of why this is happening - Jenny Foster gave me an example of her institution realising the beep of the self-issue machine could be heard four floors up! So they found the volume and turned it down. At Cambridge they discovered there were loud hinges on office doors so they oiled them...
     
  • Like with the noise examples above, small changes really do add up. Carl Barrow told me some of the changes his HEI had made based on their fieldwork: additional signage (both analogue and digital), more printers, phone charge stations (why aren't we all doing these?) and a new coffee cart. Together all those minor tweaks will have a significant impact on the user experience, which is the name of the game after all.
     
  • UPDATE: At the #NCLXUX event I've just heard Carl say they also re-positioned digital screens, having noticed no one looked at most of them. One, which was positioned in the entrance as people came through the turnstiles, DID get looked at - so they used that exclusively to promote the Skills Team's workshops, and as a result saw a much bigger uptake for those sessions... I love this - a great example of the impact UX can have in unexpected ways...

Library service improvements 

  • At York we've moved academic staff onto our part-time package for borrowing books, giving them a little longer to return items without impacting too heavily on the rate of circulation overall
     
  • We've changed the way we run our annual review of subscriptions to allow for more time and stop it clashing with other key things in the academic calendar
     
  • We've changed the way we communicate key information to academics
     
  • We've used academics' detailed views on our current reading list system to inform the choosing and customisation of the new one
     
  • At Cambridge the FutureLib developed a whole app for finding study space

UX and Impact

I'm excited to hear a load more examples of UX-led change at UXLibs III (the third annual User Experience in Libraries Conference). The paper submissions we've had this year are fantastic, and the emphasis of the conference this year is on the impact of UX.

Finally, here are the slides from my Wales talk which mention a lot of the examples above, along with some next steps if you want to try ethnography at your own institution, and introductions to ethnography and design:

A guide to joining twitter now it’s an unremittingly bleak document of how awful everything is

burning twitter.gif

As a librarian using Twitter, my experiences follow the classic three act structure of a movie. (Not a feel-good film. One of those more grown up films where you leave the cinema feeling depressed.)

Act 1: Hope and expectation

You take your first few steps into the online world. It turns out to be AMAZING! There are so many like-minded people there, and they’re so helpful! Ideas are shared, collaborations begin. Real life progress is catalysed by Twitter conversations. Cheers!

Act 2: Growing up

Twitter makes more and more things possible. But the community is fracturing. Was this inevitable? Progress still happens, among so much infighting. Nothing is allowed to be unequivocally good anymore – anything previously thought of as positive now comes with a handily placed fellow twitter user who is cleverer than you and so can tell you how actually it’s all terrible after all. It’s better to know, right? Although naivety felt great compared to this. Things got real.

Act 3: An unending garbage fire where joy goes to die

The world is divided into two types of people – those who know how horrible humans really are, and those who steer clear of social media. Twitter is a mirror to society and what it shows is ugly as hell. Twitter shows humans for what they really are in the way that previously Science Fiction stories did. We are past the point of allegory; who needs it?  Brexit, Trump, Katie Hopkins, fear, anger, sorrow. Libraries are in trouble? The WORLD is in trouble. We’re all doomed. “Name something that shows your age, which the younger generation wouldn’t understand what you’re talking about” goes the meme. Everyone tweeting about winding back unspooled cassette tapes with a pencil. And you’re thinking: hope? Decency? The Labour Party? Check Twitter. Go to sleep feeling sick. Wake up feeling sick. Check Twitter again. Rising panic. Repeat to fade.

<end>

So how do you answer this question?

I’ve written guides on ‘if you’re new to Twitter, here’s what you do’ before – they’ve been among the most read posts on this site. But all that seems very quaint and a little moot now. Like reading a guide to the eatery options on board the Titanic after it’s hit the iceberg.

Here’s my attempt at giving this a proper go.

What advice would you give someone who’s just joining Twitter now?

1.      Lay down some ground-rules and stick to them. Twitter works when you are in control of it rather than it being in control of you. It needs to be something you DECIDE to engage with, rather than getting into a cycle of dependence, checking it listlessly until all hours even though you don’t even want to, getting ever more scared or depressed. So, don’t check it after 9pm or before 8am for starters. No one needs to start their day with that shit. Think about whether you really need it on your phone at all – and if you do, consider deleting it (the app, not your account) during holidays and over Christmas.

2.      CURATE. Find the good people. Use the search box to look for people tweeting about stuff you care about. Follow the ones talking sense. Find the community you want to be part of and join in. You need to curate Twitter, proactively following and unfollowing to make it work for you. That said…

3.      Get out of the echo chamber. If you follow 1000 people who all think the same you’ll be in an echo chamber and that’s no good to anyone. Everyone will reinforce your view of the world and then Brexit will happen and you’ll be all, WTF? But if you follow a bunch of people who really wind you up, you’ll be wound-up all the time. So a middle ground must be found. To quote, well, me, in a thing I wrote for the University of York’s MOOC: “Make sure your online social circle doesn’t consist entirely of People Like You - follow and interact with people from different professions, socio-economic demographics, locations, nationalities and ethnicities. This at least builds a more rounded picture of the way the world thinks.” I’ve have learned SO MUCH from people on Twitter. Not just about my profession, but about society, about behaviour. That’s why I still love it even though it’s a shit-show now, by and large. Look to be challenged as well as supported, but if someone is hateful or obnoxious, mute, block, lock your account - do what you need to feel comfortable.

4.      Trust that the right people will find you, rather than changing to please the wrong people. Better to give of yourself, be yourself, present an unvarnished version of yourself, and take your time to find a network who is happy with you as you, than to try and adapt to be like everyone else. I know this sounds like a self-help book. But honestly, Twitter is huge. Your people WILL be there. Wait for them rather than watering yourself down. Everything is fragmented now. Find your fragment.

Twitter, yesterday

Twitter, yesterday

5.      Don’t slow down to look at the car crash. Of course it’s compelling. Of course you want to know what’s going on. But you don’t NEED to see it. You don’t need images that are going to haunt you and still be there when you close your eyes to go to sleep tonight. If certain world leaders are tweeting horrifying things, block them then you won’t see them ReTweeted. Do it. Add a load of words to your mute list – use the advanced mute options. You need to take care of yourself to get the most out of Twitter. Self-care is vital.

6.      For celebs and politicians Twitter is a broadcast medium. For the rest of us it’s still a conversation. Tweet about your work. Tweet about your life if you’re comfortable doing so. But tweet about other people’s work too. RT stuff. Reply. Get involved in chats. Back and forth. Twitter is the social media platform that is most like just chatting to people in a room.

7.      Make Twitter the best place it can possibly be. While the world falls apart around you, make your part of it a place where good things happen. Be positive but realistic. Be supportive. Don’t RT nonsense or propaganda or lies. GO TO THE SOURCE. Don’t be unquestioning. Think about your role in other people’s echo chambers too. Help people out. Be approximately 30% nicer online than you are in real life to allow for the potential misinterpretations of un-nuanced written text. Don’t make people’s days worse. Make things a little bit more Act 1 (above) and a little bit less Act 3.

8.      Don’t be afraid to quit. No one ever regrets shutting down a social media account. If it’s not having a positive impact on your life, get rid.

The tl;dr version of this post

It's a little late for that unless you've scrolled right to the end, but basically find the right people and Twitter can still be great. I still love it. It's still useful. It's still enriching. And that's because of the people I follow and interact with.

Embedding Ethnography Part 5: Understanding Academics with UX

This is the 5th post in a series about using UX and ethnography as regular tools at the University of York. We're treating these techniques as 'business as usual' - in other words part of a selection of tools we'd call upon regularly in appropriate situations, rather than a stand-alone or siloed special project. If you're interested you can read Part 1: Long term UX, and two guest posts from our UX Interns in Part 2 and Part 4, plus my take on planning and delivering a UX-led project in Part 3.

Having focused our first two uses of UX on students - specifically postgraduates - the third time we've used it in earnest has been with the academic community.

One of the consent forms from the project

One of the consent forms from the project

The Understanding Academics Project

The project to better understand the lives and needs of our academics was an existing one in the Library: we knew we wanted to tweak our services to suit them better.  After finding the UX techniques so useful we decided to apply them here and make them the driving force behind the project. All other useful sources of info have been considered too - for example feedback to Academic Liaison Librarians, comments from the LibQual+ survey etc - but the body of the project would involve using ethnography to increase our understanding.

We've used five main ethnographic techniques at York (six if you count the feedback wall we now have near the exit of the library) but decided to limit ourselves to two of them for this project: cognitive maps, and semi-structured interviews. We aimed to meet 4 academics per Department, and ask them to draw a cognitive map of either their research process or the process for designing a new module - so unlike our previous UX projects which involved maps of physical spaces, this was literally 'mapping' the way they worked. Some interpreted this very visually, others in a more straightforward textual way. In all cases though, it proved an absolutely fascinating insight in to how things really work in academia, and provided a brilliant jumping off point for the interviews themselves.

These interviews were semi-structured rather than structured or unstructured; in other words they were based largely on the map and a natural flow of conversation rather than having any pre-set questions, but there were areas which we'd bring up at the end of they didn't come in the conversation without prompting. So for example most people in drawing the teaching-related map mentioned our reading list system, either in the map or in conversation - if after 50 minutes of chat it hadn't come up at all, we'd ask as open a question as possible to prompt some insight into their thoughts on it.

Vanya Gallimore has written a great overview of the project on the Lib-Innovation Blog, which we set up in the library to document our UX work among other things. In it she writes about the background to the project, the methods used, staffing it (in other words, who was doing the interviews) and then briefly about processing the data. It's the most popular post on our new blog and I'd recommend giving it a read.

For now I want to focus on something that post doesn't cover so much: actually doing the ethnography.

Ethnography fieldwork in practice

What is the verb for ethnography? Is it just 'doing' ethnography, or performing ethnography? Ehtnographising? Whatever it is, I hadn't done it in earnest until this project. In the two previous projects I'd been involved in setting things up, helping with the direction, interpreting the data and few other things, but we'd had interns out in the field, talking to people and asking them to draw maps etc. For Understanding Academics, it was agreed that the Academic Liaison Librarians (of which I am one) should be doing the fieldwork, for various reasons described by Vanya in her post linked above - ultimately it came down to two things: the need for a proper familiarity of the HE context and our systems in the Library in order to understand everything the academics were saying; and the sheer opportunity of talking in amazing depth with people in our departments.

One of the most common quesitons about the project is: how did you get the academics to take part? The answer is, we asked them all individually, by email. No mass emails to the whole department, but no incentives either (we've offered post-graduates cake vouchers and the like, in previous UX projects) - just an email to a person selected with care, often in conjunction with the Library Rep and / or Head of Department, explaining what we were doing, why we were doing it, and our reasons for approaching them specifically. We asked around 110 academics this way, and 97 said yes: the other 13 either didn't want to do it or couldn't make time within the duration of the project.

There was a roughly even split of research focused and teaching focused conversations (although in either case there were no limits to the conversation, so some interviews ended up mentioning both). I look after three Departments from the Library: I interviewed three academics from one, and four from each of the other two, plus I did two of the three 'warm-up' interviews.

Prep

The warm up interviews were just like the regular interviews, and their data included in the project, but they were with partners of library staff who happened to be academics... The idea was to refine our processes and see how things worked in practice, on an audience who wouldn't mind being subject to our first attempts at ethnographic fieldwork. This was really useful, and we changed things as a result - for example the message written on the top of the piece of paper assigned to draw cognitive maps on was made clearer, and we extended the time we'd set aside for each interview after the try-outs used their 60 minute slots before the conversations had reached a natural conclusion. 

For the remainder of my interviews the prep consisted of reading up on each academic on their staff profile page, printing out the various bits of paper required, and charging devices. 

Accoutrements

There were a lot of things we had to bring with us to each interview.

  • a device to audio-record the whole thing on (my phone);
  • a device to write on (ipad with keyboard, or laptop); 
  • the paper with the map explanation on; 
  • the paper with the areas to cover if they didn't arise naturally listed; 
  • two copies of the consent form - one for us to keep and one for the subject to keep
  • a set of four pens (we ask users to draw cognitive maps over a period of 6 minutes, giving them a different colour of pen every 2 minutes)

Of the above, the cognitive map, conversation topics and consent forms were all either teaching specific or research specific - largely the same but with subtly different wording in places. 

The Map

Each session began with an explanation of what we were doing here. The emails sent to invite each academic had covered some of that, but it's always good to talk it over. We discussed what the library wanted to do (change things for the better) but that we didn't have specific things in mind - we wanted to be led by the data. Then we talked about the format of the interview, the fact it would be recorded, and went through the consent forms. I particularly stressed the fact they could withdraw at any time - in other words, an academic could decide now, several months later, that they wished they hadn't been so candid, and we'd take all their data out of the study.

Finally we explained the map, the use of the different colours of pen, the fact it didn't have to be remotely artistic. None of my interviewees seemed particularly put off or phased by drawing the map. Then there was a period of silence as they drew the map (not everyone needed all six minutes; if people took longer than six minutes I didn't hurry them), after which I turned on the recorder and said 'Now if you can talk me through what you've drawn...' 

The Interview

Once the subject had described their map - with me trying not to interrupt unless I didn't understand something, but jotting down potential questions as they talked - the interview commenced. I can't recommend highly enough using either a cognitive map or another ethnographic technique such as a love/break-up letter or touchstone tour as a jumping off point for an interview. It means you instantly have context, you're in their world, and there's no shortage of meaningful ideas to talk about. 

I have to say that during the main body of the interview, I didn't actively try and think about what the project was trying to achieve, I just asked questions I was interested in. Sometimes this meant spending a long time discussing things which weren't library related at all - but that's part of what this project is all about, to understand the academic world more holistically rather than in a library-centric way. 

Some interviews came to a natural end after around 40 minutes; others I felt like we could have gone much longer but I didn't want to take up more of their time than I said I would.

Writing up

One of the changes we made after the initial interviews was to just listen and not try and write notes whilst the protagonists described their map. We didn't have time to transcribe each interview (that would mean we'd have spent more than 500 hours on the project before a single piece of analysis) but we did feel the map description was key, so we listened without writing during that bit and transcribed it fully later. We then wrote notes as we conducted the interview, using the recording to go back and fill any holes or make clear anything from our notes that didn't make sense. Sometimes during a particularly long and involved answer I'd just write go back and listen to this in my notes and stop writing until the next question. 

We blocked out time after each interview to write it up immediately while it was fresh in our minds - so in my case this was mainly going through and correcting all the mistakes from my high-speed typing, then referring to the recording where necessary, then noting down any immediate conclusions I could draw outside of the project framework - things I could learn from and change the way I worked because of. I didn't write these down as part of the notes from the interview because I didn't want to bias the analysis in any way - I just wrote ideas down elsewhere for my own use. 

Conclusions

I absolutely loved doing the fieldwork for this project. It was fantastic. I learned so much, I deepened existing relationships, and I got to know staff really well who I'd barely met before. Every time I came away from an interview I was absolutely buzzing. 

I don't think everyone enjoyed it as much as I did. Some people felt like they didn't know enough about a subject's research project to be able to ask intelligent questions about it - personally I just asked unintelligent questions until I got it - and there was the odd instance of the conversation being stilted or awkward. For me and a lot of my colleagues, though, it was eye-opening and actually really exciting. 

The question of what we do next - how we process all the data, and then act on what we learn - is covered in the following post.

Using Kahoot in Library Induction and Teaching Sessions

A colleague at York, Tony Wilson, brought Kahoot! to our attention recently for possible use in teaching and orientation sessions: it's a really nice quiz tool. There is nothing new about using quizzes in library sessions and there's about a million and one tools out there for making them, but Kahoot differs in its execution of the idea. It's so much slicker and just more FUN than anything like this I've looked at before. And interestingly, it already seems to have currency with students:

One of the most useful aspects of a quiz is that people are asked to actively engage with the information rather than passively receive it. I'm absolutely convinced the students are remembering more this way than if we just presented them with the complete information.

4 reasons Kahoot works so well

It's really, really nice, for these reasons in reverse order of importance:

The music. It has cool retro sort of 8-bit music in the background.
The aesthetics. It has bright colours and looks generally nice. Here's what a question looks like:

An example of a question as it looks on the screen during the quiz

An example of a question as it looks on the screen during the quiz

The leaderboard. Oh yes. It has a LEADERBOARD. This is the key thing, really: people put in their nicknames and after each question the top 5 is displayed (based on, obviously, how acurate their answers are but also how quick). Even completely non-competitive people get excited when they see their name in the top 5... I tweeted about using Kahoot and Diana Caulfied chimed in about the tension the leaderboard brings:

The mobile view from the student perspective

The mobile view from the student perspective

It's VERY easy to use. These things have to be SO simple to justify using them. In the case of Kahoot, you load up the quiz, and the students go to kahoot.it and put in the pin number the quiz gives you on the screen. It works perfectly on phones, tablets, or PCs. There's only one thing on the screen - the box to put the pin number in; and only one thing to do - put the pin number in. This simplicity and intuitive interface means everyone can get on board right away. There's no hunting around. 

You can also use it on an epic scale - one colleague just came back from using it with 95 undergraduates today, who responded really well, another used it with over 100 who were absolutely buzzing after each question. You can actually have up to 4,000 players at once.

Here's what the students are presented with when they go to the (very simple) URL:

An example from York

So here's the quiz I made for Induction, click here if you want to have a go. This particular link is (I think) in ghost mode, where you're competing with a previous group of players. So if you do the quiz now, you'll be up against my History of Art PostGraduates and will only show up in the Top 5 leaderboard if you get better scores than at least 25 of them! But normally in a session I'd use a completely blank slate.

Possible uses

In this example the questions I chose are basically just a way to show off our resources and services: it's all stuff I'd be telling them as part of a regular induction talk anyway:

My Kahoot quiz questions

My Kahoot quiz questions

The students I've used it with so far have really enjoyed it (as far as I can tell!). It's much more interesting than listing things, and, intruigingly, I think that asking people to guess between possible options actually seems the answer more impressive than just telling them the fact outright. So for example in the Google Apps question above, there were gasps when I revealed they get unlimited storage and the majority had chosen one of the lower options (the results screen shows how many people have chosen each option) - I'm fairly sure if I'd just told them they get unlimited storage, not one person would have gasped.

But there are plenty of other possibilities for Kahoot that are a bit more pedagogical in nature. Using it to measure how much of the session has sunk in at the end; using it at the start and end to measure a difference in knowledge; and using it to establish the level of student understanding:

There's also a Discussion mode rather than a Quiz mode. You pose a question and students type their answers in (rather than selecting from multiple choice) and their words come up on the screen. Anything rude or offensive can be deleted with one click. It would be a great way to find out what students felt unsure of or wanted to learn about, or to discuss the merits of a particular approach.

In summary

So I'd recommend taking a look at Kahoot and seeing if you can incorporate it into your teaching. As well as using it throughout Induction I'm planning on using different kinds of quizzes as part of infolit sessions and am excited to see how that works. You can easily incorporate your own library's images and videos and the tool is free, very easy to use, nicely made, and FUN.